Shipping policy

Thank you for choosing UFF d.o.o for your beverage needs. We strive to provide you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to ensure a smooth and satisfying shopping experience.

1. Order Processing:

  • All orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods:

  • We offer various shipping methods to accommodate your preferences and delivery time requirements.
  • Available shipping options include standard, expedited, and express shipping.

3. Shipping Rates:

  • Shipping rates are calculated based on the selected shipping method, destination, and the weight of the products in your order.
  • You can view the shipping cost at the checkout before completing your purchase.

4. Free Shipping:

  • Enjoy free standard shipping on orders over 100$
  • Free shipping eligibility is based on the total order amount after any discounts or promotions.

5. Estimated Delivery Time:

  • Delivery times vary based on the shipping method selected and your location.
  • Estimated delivery times will be provided at the checkout for each available shipping option.

6. Tracking Information:

  • Once your order has shipped, you will receive an email confirmation with tracking information.
  • You can track your order's progress and estimated delivery time through the provided tracking number.

7. International Shipping:

  • We currently offer international shipping to select countries.
  • International shipping rates and estimated delivery times will be displayed at the checkout.

8. Customs and Duties:

  • For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country.

9. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
  • We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

10. Delays and Exceptions:

  • While we strive to meet estimated delivery times, unforeseen circumstances such as weather, holidays, or carrier delays may impact delivery schedules.

11. Order Changes and Cancellations:

  • Once an order is placed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase.

If you have any questions or concerns about our shipping policy, please contact our customer support team at info@uff.hr.